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Hosting Support
This section will show you all the setting needed to access FTP, set up e-mail accounts, access Livestats and your administrate your site with your Personal Control Panel. Should this section not resolve your problems, please email us yates@liquidpictures.co.uk
All mail which is sent to your e-mail address, is collected in a POP3 Account (Post Office Protocol). You can set up a separate POP3 for as many people as you wish, using your Personal Control Panel. Once mail that has been sent to you is in your POP3 account on the server, the next step is to collect it. There are a host of software clients available to collect your e-mail. The most popular are Microsoft Outlook, and the free option of Outlook express, which is supplied with all Windows Operating Systems. The following setting are needed: Incoming Mail POP3 This is the same as your site address, but replace the 'www' at the beginning with 'mail'. Example www.liquidpictures.co.uk becomes mail.liquidpictures.co.uk
Your ISP (Internet Service Provider) will provide this information.
The account name is the full email address: Example johnsmith@liquidpictures.co.uk Your password is the one you set up using your Personal Control Panel. Remember that both the account name and the password are case sensitive.
'File Transfer Protocol' is the preferred method of uploading software to the World Wide Web. Our recommendation for FTP software is 'CuteFTP' by 'globalSCAPE'. A trial version can be downloaded from www.tucows.com The following setting will need to be input into the site manager screen: Please Note; the following details are case sensitive, use lower case unless told to do otherwise. Label for Site Name Use your site name for easy identification. FTP Host Address This is the same as your site address, but replace the 'www' at the beginning with 'ftp'. Example www.liquidpictures.co.uk becomes ftp.liquidpictures.co.uk FTP Site Username This is the address of your site without the 'www'. Example www.liquidpictures.co.uk becomes liquidpictures.co.uk FTP Password Liquid Pictures will send this password to you. FTP Site Connection Port This should be set to '21' Login Type This should be set to 'normal'
When you have gained FTP access to your site, you will see the following 3 folders: HTDOCS PRIVATE STATS The folder, which we are dealing with, is the HTDOCS folder. This is where you will store your web site. Inside HTDOCS, you will see a folder named CGI-BIN. Should you wish to write SSI scripts for our Windows 2000 Servers, this is where you will place your files. In the HTDOCS folder, you should place a file named 'index.htm'. This file is the first page that visitors to your site will see. In addition to this file, you may place all your files and sub-folders that will hold the contents of your website. |
